“We are having problems with our current salon PC. We're upgrading to a new PC within the next couple of weeks. What is involved in reloading Envision software on a new PC? I loaded the software on my home PC last year but after some time (not sure how many days) it said I needed to register. ”

Answer: When you are ready to install Envision on your new computer, give our tech support office a call at 07 5525 1563 and we will create a new registration code for you.

“Sometimes when I go to take a client to the POS from the appointment calendar the POS option has disappeared when I right click on the appointment. I have to exit the calendar and re-enter and then it's there. Is this a bug, or have I missed something?”

Answer: The POS checkout option only appears on the right click appointment menu when you select an appointment with todays date. This is to prevent you from checking out a client's services for future or past dates. Just make sure you are on todays appointment schedule, before you checkout a client.

“Will Envision run on an Apple / iMac computer?”

Answer: There are a couple ways to do this. Naturally, Windows programs will not run on MacOS, but you can install a copy of windows under Boot Camp or VMWare Fusion, and run Envision perfectly fine.